After Sales and Maintenance
At Malcolm Reed Construction
Limited we consider aftercare is paramount to our
customer service care and endeavour to work to achieve this
in order to make our homeowners enjoy the experience of
having purchased a new home without the worry of what
aftercare service they will receive once they have moved
in.
We aim to take
care of the homeowner/tenant for each and every property
which is under our control. Our aim is to provide a quality
new home backed by a quality aftercare service.
We are committed
to helping the homeowner/tenant through the transitional
period of moving into their new home, by providing a
comprehensive handover procedure for their new property.
As part of our
contract with the client we take very seriously the
responsibility for maintenance of the infrastructure we
construct. Under our contract we will carry out schedule
site visits as per the contract handover procedure. Our
aftercare team will endeavour to rectify any valid defects
with the minimum of disruption to enable the homeowner to
have a positive experience of moving into a new home.